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Thank you for contacting The Poultry Vet!
PoultryVet is primarily utilizing Telemedicine virtual consults due to COVID-19 and limited time for actual house-call exams. Email, text, phone, and images will be used as much as possible for these consults. If the doctor has visited your flock, or had an in clinic appointment with your bird/s, within the last 12 months, diagnosis and treatment advice can be offered. If an actual exam has NOT been performed, diagnosis and treatment recommendations may be limited due to the nature of the type of exam and due to lack of the required Veterinary-Client-Patient-Relationship (VCPR). There is some lee-way with the VCPR requirement for Oregon residents during the present concern of the COVID-19 pandemic allowing exception for utilization of virtual exams to some degree. Diagnosis and Treatment advice cannot be performed for non-Oregon residents as the doctor is only licensed to practice in Oregon.
Our advice is valuable as you can be assured of credible answers from a board certified poultry veterinarian. The current virtual exam consultation charge is $35 and will be billed after the initial consult. The invoice will be sent to your e-mail address. If you don't have an e-mail, an invoice via regular mail can be sent. If your issue is something that requires an in-person exam/visit and we are unable to fit you in to our schedule, we will advise on a local poultry or avian veterinarian or a veterinarian with an interest in poultry that may be able to assist you. See the CONTACT US link for more information.
Dr. Luna is currently doing in-clinic exams at Grove Veterinary Clinic in Newport, Oregon. If you would like to make an appointment with Dr. Luna for your poultry-type bird (chickens, ducks, turkeys, quail, etc), please call Grove @ 541-265-2381. Dr. Luna also sees dogs, cats, parakeets, cockatiels, love birds, finches, rats, guinea pigs, hamsters, and reptiles at Grove. Dr. Luna does NOT see larger parrot type birds (Cockatoos, Macaws, Parrots)